Stay safe online with CSSC

Keeping our members’ personal data secure is our top priority. We are continually reviewing our policies and procedures to keep your information safe.

Call to action

With the expanse in the use of technology and the internet, businesses and individuals are increasingly being targeted with scams. Criminals are using emails, fake websites and even phone calls attempting to steal your personal and private information, such as bank account details, passwords and address information.

With the high level of sophistication involved, it can be extremely difficult to spot fraudulent emails and websites. Stories from illegitimate phone calls can be convincing and appear realistic.

Criminals often add details they’ve gained from other sources to appear genuine and they will copy the style and tone of the organisation they’re attempting to emulate. Their websites may look and feel like the real companies and their emails and phone calls may be extremely similar.

Keeping our members safe

If you’re not sure if an email has come from us, you can check with a few simple steps. But if you’re still uncertain, just give us a call on 01494 888 444 and we’ll let you know.

CSSC emails will always come from headoffice@email.cssc.co.uk or csscvolunteer.co.uk
If you hover your computer’s pointer over a link it will highlight where that link takes you and will contain cssc.co.uk
If you receive emails from the following third parties, they will come from;
- CSSC savings - csscsavings@boostworks.co.uk
- Switch and Save - ichoosr-uk@ichoosr.com

How to avoid scams and phishing

Stay up-to-date with for the current advice on the latest scams and how to report suspicious activity.

www.getsafeonline.org/

www.actionfraud.police.uk/

www.ncsc.gov.uk/section/advice-guidance/all-topics

www.gov.uk/report-suspicious-emails-websites-phishing

You can also text: 7726 or call 0300 123 2040 to report suspicious activity.

The best advice is, if you are unsure, wait before you act. You can take a few simple steps to ensure the email, call or website is genuine.

Find the publicly available phone number to call and check if a contact is genuine.
Use a search engine to visit their website rather than clicking on an emailed link.
Check the email for spelling mistakes or inconsistencies.
Wait before you respond. Often fraudulent contacts will insist on an immediate or quick decision to stop you thinking.
Ask yourself if the offer is too good to be true.
Never give out your personal details like passwords via email or over the phone to someone you don’t know.